Setup cartridge

[Alicia24]

I had to change the wireless settings on the printer and since it has come up with error message of must install setup cartridges. The original cartridges provided are in the printer and this wasnt a message previously received. Any help appreciated please 

[Jay_G24 · Accepted solution]

Hi @Alicia24,

We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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