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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Setup cartridges missing

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08-16-2021 05:55 PM
The start up cartridges were not included with my new printer (and I threw away the box). How can I bypass the setup cartridges requirement? It continues to flash an insert the start up cartridges message on the menu screen.
08-25-2021 07:06 AM
Hi @Jls8,
I'd like to help!
I understand you are receiving a "use setup cartridges" error.
If you have regular ink cartridges, we could perform an OOBE reset on the printer to bypass the error
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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