Setup cartridges missing

[Maria_b20]

I just bought a second hand HP Deskjet 3070A printer in France.

I performed a reset and now I get the “USE SETUP CARTRIDGES” message. I did not receive any setup cartridges with my printer and I would like to know if there is a solution to this problem. 
Thank you in advance! 

[Irfan_06 · Accepted solution]

Hi @Maria_b20,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with setting up your printer hardware after performing a reset.

I've sent you a private message with the instructions to override the use of setup ink cartridges.

In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[Maria_b20]

Thank you so much! Have a great day

[Irfan_06]

Hi @Maria_b20,

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Irwin6

HP Support