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I bought this printer years ago when it looked like my first one was about to die on me. I recently decided to set it up and have put the setup cartridges in. It is still giving me a Use setup cartridges message. I went and bought regular replacement ink but am still getting the same message. 

Is there a way to by pass this and get my printer set up? Or new setup cartridges that I can get for it?

1 REPLY 1
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Hi @AthenasRevenge 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand that you are experiencing an issue with the setup cartridges. To provide the appropriate troubleshooting steps, could you please share the exact model number of your HP printer?

 

Take care and have an amazing day!

I'm an HP Employee.


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