Shadow printing

[NurseSara]

Printing faint red shadowing on everything that is printed since Windows 11 upgrade. I have cleaned the cartridge, aligned and realigned, uninstalled and reinstalled, changed cartridges, updated drivers, powered down and restarted...I'm at loss. Anyone else having the issue? Any other suggestions? 

[Max3Aj]

Hi @NurseSara, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

Since you've already tried most troubleshooting steps, here are a few additional suggestions to resolve the faint red shadowing issue with your HP Tango printer after upgrading to Windows 11:

Try a Different Print Quality Setting

• Go to Control Panel > Devices and Printers.
• Right-click your HP Tango printer and select Printing Preferences.
• Under the Paper/Quality tab, change the Print Quality to Best and see if that makes a difference.

Disable Color Management

• Open Printers & Scanners in Windows settings.
• Select your HP Tango, click Manage > Printing Preferences.
• Look for Advanced Color Settings and disable any color correction or management options.

Run Windows Troubleshooter

• Go to Settings > Troubleshoot > Other Troubleshooters.
• Select Printer and run the troubleshooter.

Check for Windows Update Conflicts

Some updates might affect print color processing. Try:

• Rolling back recent Windows updates (Settings > Windows Update > Update History > Uninstall Updates).
• Installing pending updates to see if Microsoft released a fix.

Print from a Different Device

• Try printing from a phone, Mac, or another Windows 10 PC.
• If the issue is only on your Windows 11 device, it’s likely a driver or software conflict.

Perform a Semi-Full Reset on HP Tango

• Unplug the printer while it is on.
• Press and hold the Wi-Fi and Power buttons together for 15 seconds.
• Plug the printer back in and power it on.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support