cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Nandan3
New member
1 0 0 0
Message 1 of 2
56
Flag Post

Showing DOC in printer HP m1005 mfp

HP Recommended
HP Laserjet m1005 mfp
Microsoft Windows 10 (64-bit)

Hi  Guys my printer name is HP Laserjet m1005 mfp it's showing only DOC in it's screen nothing else . Please help me guys 

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
25,696 25,576 1,412 1,484
Message 2 of 2
Flag Post
HP Recommended

@Nandan3

 

Welcome to the HP support community.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware

Here are the steps:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation