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HP Recommended
HP Smart Tank 515 Wireless All-in-One

Unable to resolve the issue, all the ink levels Black, Cyan, Magenta and Yellow are full. 

1 REPLY 1
HP Recommended

Hi @Hashu2Hashim, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
If your HP Smart Tank 515 Wireless All-in-One is printing with a pink tint, despite adequate ink levels, try these troubleshooting steps:

Check Printhead Health

  • Open HP Smart or HP Printer Assistant on your PC.
  • Go to Printer Maintenance > Print Quality Tools.
  • Run Clean Printhead and check if colors improve.

Print a Test Page

  • Press and hold the Resume button (triangle icon) for 3 seconds to print a diagnostic page.
  • Check if all colors print correctly. If cyan or yellow is missing, the output may appear pink.

Perform a Printhead Cleaning Manually

If automated cleaning doesn’t work:

  • Turn off the printer.
  • Open the printhead access door.
  • Remove the printheads and gently clean the nozzles with a lint-free cloth and distilled water.
  • Reinsert them and run the printhead cleaning utility again.

Check Ink Tubes for Blockages

  • Lift the ink access cover and inspect ink flow in the tubes.
  • If cyan is not reaching the printhead properly, it might need priming.
  • Try performing an Ink System Flush from the HP Smart app or printer settings.

Update Printer Firmware

  • Check for the latest firmware update via HP Support Website.
  • Install updates to fix potential software issues.

Reset the Printer

  • Unplug the printer from power for 5 minutes.
  • Plug it back in and restart to reset internal settings.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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