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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Windows 11 Support Center.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended
Smart Tank 7301
Microsoft Windows 11

We have received the HP smart tank 7301 printer. We need technical support because of an error message that says the magenta ink is "low," and it won't print anything. However, all the ink has been filled to the top! We need for it to recognize that the ink is actually full so we can start printing. 

1 REPLY 1
HP Recommended

Reinstall the print driver, the driver is providing the wrong information and stops working.




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