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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
RobertTeal
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Smudge on Print

HP Recommended
Laserjet Pro MFP M281fdw
macOS 11.0 Big Sur

All the prints have a smudge. It is approx 1" in from the right edge and runs the length of the page. I have replaced all the cartridges and it is still there. 

Thanks in advance

 

 
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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@RobertTeal

 

Welcome to the HP support community.

 

I understand that the inks are smudge while printing, I am glad to assist you.

Print a cleaning page

The printing mechanism and printing path inside the printer might need to be cleaned to resolve issues like repeating dots, fuzzy print, or smeared toner.

  1. From the Home screen on the printer control panel, swipe left, and then touch Setup.

  2. Touch Service, and then touch Cleaning Page.

  3. Load plain, white paper when you are prompted.

  4. Touch OK to begin the cleaning process.

  5. Try to print again to see if the issue is resolved,

Turn off EconoMode in the print settings for computers with macOS

  1. In the software application you are trying to print from, click File, and then click Print.

    The Print window opens.

  2. Click the unnamed menu at the center of the window, and then select Paper/Quality in the drop-down menu.

  3. In the Media Type section, clear the EconoMode check box.

Here is the HP document for future reference:- Click here

 

Let me know it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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