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‎02-02-2022 10:54 AM

HP Recommended
Product: HP Color LaserJet Pro M452dn
Operating System: Microsoft Windows 10 (32-bit)

I recently installed a new HP toner cartridge (black) .  Now my print jobs contain a smudge on the left side of the printed page that repeats about every two inches down the left side of the page.  I ran the "cleaner maintenance" service on the control panel as well as sending a laser cleaning sheet through the printer.  No change.  HP chat states that it may be the "Fuser".  Is this logical and where do I find one to replace in my printer?  Nearest authorized service center is more than 35 miles away.

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2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-06-2022 01:04 AM

HP Recommended

On this model, a left side defect is very possible, especially when the device approaches the rated fuser life of 50K pages.

 

You can measure the distance between two defects to confirm.

Repairatrooper_0-1644134525340.png

 

Part number for the fuser is RM2-6460-000CN. 

 

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2

‎02-06-2022 01:04 AM

HP Recommended

On this model, a left side defect is very possible, especially when the device approaches the rated fuser life of 50K pages.

 

You can measure the distance between two defects to confirm.

Repairatrooper_0-1644134525340.png

 

Part number for the fuser is RM2-6460-000CN. 

 

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
Was this reply helpful? Yes No

‎02-06-2022 08:37 PM

HP Recommended

Thank you very much for your response to my inquiry.  I was looking for confirmation of my suspected diagnosis and your response sealed the deal.  Much respect and thanks for your help.

1 person found this reply helpful
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