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‎05-15-2025 11:29 AM

HP Recommended

How do I clean the printer heads? where is the maintenence 

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3 REPLIES 3

‎05-15-2025 09:14 PM

HP Recommended

Please read this post then provide some details.  What printer model? Do you have the full-featured driver installed? Are there any error messages on the printer or computer screen?  Are the cartridges HP or third-party?  Did the printer have its power turned off externally (either from an external switch or from unplugging the printer without turning it off)?


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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‎05-15-2025 11:40 PM

HP Recommended
  • What printer model? I don’t know. Do you have the full-featured driver installed? Don’t know Are there any error messages on the printer or computer screen? No  Are the cartridges HP or third-party?  :3 party.  Did the printer have its power turned off externally (either from an external switch or from unplugging the printer without turning it off)?  
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‎05-16-2025 09:32 AM

HP Recommended

The document here should help you find the printer model number.  Click on the link to open the document, then click on the + in the Printer section.  Please post the model number here.  (Do not post the printer serial number).


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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