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HP Deskjet Ink Advantage 2515 All-in-One Printer
Microsoft Windows 10 (64-bit)

I purchased the HP 2515 All in one printer in Qatar. Recently I returned to India.  But I am not getting the HP 650 cartridge here. As per the earlier similar issues raised here , it looks that HP 678 cartridge can work in this situation. But whom to contact for resetting the region. The local HP service center don't have any solution for this. Need help to resolve this. 

1 REPLY 1
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@SST_Pune

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 
I understand you moved, and the printer is not accepting the new region cartridges. We need to perform a regional reset on the printer to resolve this issue. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
 

Hope this helps! Keep me posted. 
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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