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‎12-20-2020 07:37 AM

HP Recommended
Product: Tango
Operating System: macOS 10.13 High Sierra

I received a new Tango but after installing the cartridges, I get a cartridge error. They do noot say setup on the cartridges. I even purchased new cartridges with same result.

Category:
2 REPLIES 2

‎01-04-2021 09:05 PM

HP Recommended

@jondska, Welcome to HP Support Community!

What is the exact error message on the computer? 

 

Please elaborate on the issue for further assistance.

 

Thanks!

TEJ1602
I am an HP Employee

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‎01-05-2021 07:10 AM

HP Recommended

I was hoping there would be a workaround for not having the setup cartridges but since I was not able to determine this, I exchanged it for another Tango which had the proper cartridges.

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