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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
jondska
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Tango cartridge error

HP Recommended
Tango
macOS 10.13 High Sierra

I received a new Tango but after installing the cartridges, I get a cartridge error. They do noot say setup on the cartridges. I even purchased new cartridges with same result.

2 REPLIES 2
TEJ1602
HP Support Agent
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HP Recommended

@jondska, Welcome to HP Support Community!

What is the exact error message on the computer? 

 

Please elaborate on the issue for further assistance.

 

Thanks!

TEJ1602
I am an HP Employee

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jondska
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I was hoping there would be a workaround for not having the setup cartridges but since I was not able to determine this, I exchanged it for another Tango which had the proper cartridges.

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