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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Smart Tank 7605 All-in-One
Microsoft Windows 11

The documents I print from the new HP all-in-one tank printer have a lighter red in graphics and the white background has a yellow tinge compared with my old HP Officejet. I have tried cleaning the printheads three times, removing and readding the printer and the problem persists. Is there anything else I should try?

3 REPLIES 3
HP Recommended

Hi @Soonch 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

Perform the following tasks in the order given in the link below. Use the printer after each task to see if the issue is resolved.


HP Smart Tank Printers - Color or black ink not printing, other print quality issues | HP® Support

 

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Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
HP Recommended

Thanks. I have not had opportunity to change the paper to something else yet but fiddling with the printer has made no difference. I suspect this is an issue with the make and model but maybe a paper change will work.

HP Recommended

Hi @Soonch,

 

You are Welcome!

 

I appreciate all your time and efforts. 

 

Sure, try the suggestion and keep us posted if you need any further assistance.

 

Thanks,

Hawks_Eye

I am an HP Employee.
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