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- Test-phase in HPSmart says 2 month 700 pages, box/InstantIn...

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08-03-2021 12:21 PM
Hi, in my HPSmart the duration of the test trial phase is 2 months and 700 pages, and on the box and in the InstantInk instructions the period is 6 months. For 2 months I could not use all 700 pages, I have a plan of 50 pages per month, and I cannot even finish the first cartridge - by default there are 120 pages.
Which value is correct?
I planned to use 2 cartridges in 6 months of the test phase.
Solved! Go to Solution.
Accepted Solutions
08-06-2021 07:18 AM
@DimaL1, Welcome to the HP Support Community! I’m here to help.
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
08-06-2021 07:18 AM
@DimaL1, Welcome to the HP Support Community! I’m here to help.
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee