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‎10-12-2024 07:20 AM

HP Recommended

Gone to install brand new HP genuine cartridges today how ever the black one is throwing up the error message.

 

I have placed the old black cartridge back into the printer and it recognizes the fine. Apart from already cleaning the new cartridge is there anything else i can do before i return the cartridges?

 

 

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1 person had the same question
1 REPLY 1

‎10-13-2024 05:10 PM

HP Recommended

Please read this post then provide some details.  What printer model? What cartridge number?  


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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