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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
HP Recommended
Welcome to the HP English Community --
Most often, if something happens to you, it has happened to someone else.
There are just so many printer related issues.
The Instant ink itself is not likely the issue -- the ink is not special, strange, incapable of drying.
The source is perhaps related to the paper -- For example, Unsupported paper, the paper print surface, the amount of ink dumped on the print - perhaps in combination with the print surface). Try different paper.
The printer mechanics might be at fault - broken, out of adjustment, "something".
Use plain paper and run the print quality diagnostics for your printer.
One random sample
Open
Enter the device type and model name of your HP product
Next,
Open Category Troubleshooting
Open Topic Printing
Open Sub-Topic Quality (name varies)
Look for and open the troubleshooting document for your printer.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
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