The printer is not enrolled in Hp instant ink

[Shubh95]

My printer was enrolled previously with instant ink. We got one set sent out and then realised that we might not use the membership as our usual is low. We decided to cancel it. 

I just recently got the use the only set that was sent to us and this error pops up every time. 

[Dragon-Fur]

@Shubh95 

Welcome to the HP English Community --

Subscription cartridges only work with an active subscription to Instant Ink. This includes those cartridges activated as part of the service and any cartridges sent to you as part of the subscription.

NOTES

If you wish to skip the how-to, details, important service contract and cancellation information, scroll down to "Your faster option".

and / or

If you don't find the help you need in the explanations, documents, or the  HP Instant Ink Support - Website,  scroll down to "Your faster option".

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Reminder

HP Instant Ink service is a legal contract --

There are obligations and responsibilities for both HP and you, the customer.

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What is "Free Ink"?

There is no extra cost for ink.

Ink is provided as part of your subscription - use a drop or use a cup full, ink is included at no extra cost.

Important

After the initial Ink Kit is mailed out, ink is sent (only) when the printer notifies the service that ink is depleted and a shipment is needed.

• All ink activated by the plan and all ink sent to you works as along as the trail / subscription service is active.

and

• Subscription / Instant Ink remains the property of HP and should be returned to HP at close (termination) of the service contract.

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It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 >>> Open and read >>>  Cancel your account

Review >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

What if?

  HP Instant Ink - Stopping a cancellation

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

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Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

HP Instant Ink Support Website / Documents / Cancel & Contact Information

Review >>>  How Instant Ink works

 -- No Joy? 

Comments, questions, objections, or need information not found online at the  HP Instant Ink Support - Website ?

Your faster option

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

OR

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

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