The "Best" print quality option slider does not work on my HP Color Laserjet Pro M281cdw

[JohnHoran]

The "Best" print quality option slider does not work on my HP Color Laserjet Pro M281cdw.  The default options are locked.  I ran a cleaning routine and have run out of ideas.  Looks like I need to go to FedEx to get a high quality print job.  Frustrating. 

[KrazyToad]

@JohnHoran

Welcome to HP Support Community

I would like to help

Please ensure your Mac and Printer have the latest updates

Printer Firmware: https://support.hp.com/in-en/document/c02919168

Remove and Re-add the printer using Airprint. AirPrint is an Apple technology that helps you create full-quality printed output without the need to download or install drivers.

1.) Click the Apple Menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

6.) Try to print

Let me know how it goes😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.