There is no Printer Alignment Option on my screen or printer app.

[GermaineElec]

I am trying to realign my printer because it is constantly leaking black ink all over the page and no print is coming out how it is supposed to. I have gone to printer maintenance on my physical printer screen and there is no align option. On my HP Smart app under printer quality tools it only gives me an option to clean the fuser. If anyone has seen this issue before or has a way to override this/another spot the realign button could be that would be so helpful!

[Irfan_06]

Hi @GermaineElec,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with aligning your printer.

To understand the issue and help you, please share the details listed below:

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- May I know which application you are using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support