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Microsoft Windows 11

I recently bought non-HP toners because it's ***bleep***how expensive HP charges us for replacement toners. I bought all 4 toners for 75 bucks. All i had to do was slide out the original chip located the right edge of my old toners ( using small snips as the chip is help in place by a tab of plastic) and install them in the slot of my new ones. Clearly, these 6x4mm chips are not meant to do anything else except prematurely advice the consumer when the toner is "low" and possibly stop your printer from printing even though you most likely have enough dust to print another 20 pages. I can safely assume this because there were no wires or "ink level windows" on my original cartridges. It truly has no way of gauging it in real time.

I want to know how to reset these chips so that i can continue ***bleep***

 

Thanks peeps!

1 REPLY 1
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Hi @BryGuy0119,

 

Welcome to the HP Support Community


I'd like to help!

You may refill your toner or use a remanufactured toner, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

There are many toners in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it's not working. Try a different cartridge supplier and check if that works.
 

Also could please help me with the product name of your printer?


Hope this helps! Keep me posted.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
 


ANAND_ANDY
I am an HP Employee

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