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HP Recommended
HP Color LaserJet Pro M454dn
Microsoft Windows 11

Approximately a week ago, my HP Color Laser Jet pro M454dn printer, began printing a smudge down the left hand side of every page. I've run all the HP Smart diagnostic tools available to me: Diagnostic Report, Calibrate Color, Clean the Fuser, Check for Firmware Updates, etc. The most recent Calibrate Color & Clean printouts look exactly like the first ones. I am  using this printer for business correspondence and it hardly looks professional. Please kindly advise me on anything else I can try. Otherwise, I'll  need to call a local repair service provider. Thank you!

 

 Screenshot 2024-10-22 171359.png, opened the printer to look for areas to clean, 

1 REPLY 1
HP Recommended

You have a damaged fuser, no cleaning will help, fuser needs to be replaced. It's not a cheap fix, fuser is pretty expensive part.




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