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M281fdw

Hi there.  My printer was working wonderfully, and then this morning I accepted a SW update to the printer and now it refuses to recognize my non-OEM cartridges.  My printer settings are set to not require HP OEM cartridges, but this software change appears to have overridden that.  Anyone else had the same problem and know how to fix it.  I literally can't WFH without it working - HP's only solution to me was to purchase their over-priced toner!!  Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I happened to have the complete set of HP-cartridges from the first installation.
They are recognized and print.
I then installed a complete brandnew set of non-OEMs – not recognized!

 

Need a solution, fast!

Solution here: downgrade the firmware.

https://www.reddit.com/r/printers/comments/jpgpp3/hp_laserjet_pro_m280_m281_printer_series_20200612/

 

After the firmware is installed, turn the printer off and on.

View solution in original post

4 REPLIES 4
HP Recommended

How do you set to OEM vs. non-OEM.  This is such an anti-consumer policy it's not even funny.  

HP Recommended

I have the same problem - but i live "out in the woods" and no shop for toner around.

 

Is there any onther help possible?

HP Recommended

I happened to have the complete set of HP-cartridges from the first installation.
They are recognized and print.
I then installed a complete brandnew set of non-OEMs – not recognized!

 

Need a solution, fast!

Solution here: downgrade the firmware.

https://www.reddit.com/r/printers/comments/jpgpp3/hp_laserjet_pro_m280_m281_printer_series_20200612/

 

After the firmware is installed, turn the printer off and on.

HP Recommended

Thanks everyone for their responses and Rhj63 for the solution!  Printer is back working and firmly locked against any further HP ‘ransonware’ as I now like to call it!

 

 

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