• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎10-12-2015 09:40 PM

HP Recommended
Product: HP Envy 4500
Operating System: Mac OS X 10.10 Yosemite

Hi,

I can't figure out how to make the second page not upside.

Any idea?

The only option is a check mark box for Two-sided, after clicking Printer.

Help!

 

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2015 10:23 PM

HP Recommended

Hey @Kerry007

 

Thanks for the detailed and screenshot, it is highly helpful. 🙂

 

As I can see you use an AirPrint driver, not an HP's one and that may cause the issue.

 

From System Preferences > Printers & Scanners select your printer and click the minus button to remove it.

 

Next click the plus sign and select the listed printer.

 

Click the Use drop down menu, instead the default AirPrint option select the printer model from the list and add it.

 

Now follow my steps and you should be able finding that option and change the binding type.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
10 REPLIES 10

‎10-13-2015 12:23 AM

HP Recommended

Hi,
Please follow the steps below in order to automatically print two-sided print jobs:

1. Verify the duplex-printing accessory has been installed properly. To verify this open the System Preferences and go to Print & Fax. Open the print queue of your printer. Click on Printer Setup and from the tab menu choose Driver. Verify the box next to HP Two-sided Printing Accessory (Duplexer) is checked.

2. From the file used to print click the File menu and select Print.
NOTE: The Print window might be minimized. Press on Show Details to show any available print option.

3. In the expanded Print window you will find next to Copies the checkbox for Two-Sided. Check the box.
NOTE: If the checkbox does not appear within the specific application print dialog, skip this step.

4. To select the binding type click the lowest selection box listed as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.

5. Select Layout from the drop-down menu.

6. Set the Two-Sided option as Long-Edge binding (Portrait), or Short-Edge binding (landscape).

You may save the settings for future use by clicking Presets > Save Current Settings as Preset... Any used preset will remain default till another preset will be used.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎10-13-2015 01:08 AM

HP Recommended

I go to the menu "PRINTER"

and click on "SETTINGS"

and there is no tab menu or driver and no box to HP Two-sided Printing Accessory (Duplexer) is checked.

 

Was this reply helpful? Yes No

‎10-13-2015 04:48 AM

HP Recommended

What application you are printing from?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎10-13-2015 09:27 AM

HP Recommended

Adobe Acrobat Pro X1

Version 11.0.12

 

 

Was this reply helpful? Yes No

‎10-13-2015 12:48 PM

HP Recommended

Hi,

From the print dialog I think you should see a button listed as "Printer..." (As long as I remember, it's been a while since seeing Adobe Pro's print dialog) at the button, clicking this button should show the full print dialog among the options listed in my previous post.

 

Please let me know if you can find a such, otehrwise if you may attach a screenshot of its print dialog it may help guiding you further.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎10-14-2015 04:43 AM

HP Recommended

Hi Shlomi

I tried to change it as you explained. When the print Que opensIt doesn't have a printer setup box that you can access, it just shows driver No 2, so I had no joy It doesn't hsave a printer setup box but just has a settings icon

Maybe its because I am using Apple Pages as a word processor ?

Was this reply helpful? Yes No

‎10-14-2015 08:34 PM

HP Recommended

In Windows the problem would be that the setting flip on short edge was selected when flip on long edge was what was needed.

 

Unfortunately no idea how this on a Mac

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
Was this reply helpful? Yes No

‎10-14-2015 09:23 PM

HP Recommended

Nothing has happened.

 

Just getting a screen shot.

 

Screen Shot 2015-10-14 at 8.23.10 PM.png

Was this reply helpful? Yes No

‎10-14-2015 10:23 PM

HP Recommended

Hey @Kerry007

 

Thanks for the detailed and screenshot, it is highly helpful. 🙂

 

As I can see you use an AirPrint driver, not an HP's one and that may cause the issue.

 

From System Preferences > Printers & Scanners select your printer and click the minus button to remove it.

 

Next click the plus sign and select the listed printer.

 

Click the Use drop down menu, instead the default AirPrint option select the printer model from the list and add it.

 

Now follow my steps and you should be able finding that option and change the binding type.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.