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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Unable to Rotate the refill lock ring counter hp 1005w

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11-20-2024 02:55 PM
Hi @RANAPS,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I understand you're experiencing an issue with installing toner on your printer.
I apologize for any inconvenience this may have caused, I'm here to help you today.
Kindly refer to the steps on this link to replace the toner by check if there are any foreign material stuck in the printer and let me know if that resolves the issue.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee