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‎03-04-2024 07:35 PM

HP Recommended
Product: HP DeskJet 2655 All-in-One Printer
Operating System: macOS 12.0 Monterey

Hello. I need to update my billing info for Instant Ink because I lost my debit card and had to request a new one. I can't access the billing section of HP Instant Ink. I have the Instant Ink 300 pages/month plan. When I click on the Billing section under Account, I see a spinning blue circle, but nothing is loaded. The same with Safari, Firefox, and Google Chrome. Is anyone else having trouble accessing the Billing section of hpsmart.com?

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2 people had the same question
1 REPLY 1

‎03-04-2024 07:41 PM

HP Recommended

Screenshot 2024-03-04 at 6.39.38 PM.pngThis is what I see when I click on the BIlling link.

 

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