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‎09-29-2021 04:05 PM

HP Recommended
Product: HP590F65 (HP Photosmart D110 series)
Operating System: Microsoft Windows 10 (64-bit)

Message for my printer says:  Printer not connected, but it is connected and still prints.  

Message for my printer also says:  Printer driver not available, but the printer still prints (and also scans).

All I'd like to do is check my printer ink levels via HP Smart App, but this App will not run, like it used to.

1 REPLY 1

‎10-02-2021 12:28 PM

HP Recommended

Hi@Jeannine4,

 

Welcome to the HP Support Community!

 

Don't worry I'll try to help you out.

 

This self-document to check HP printer ink or toner levels link

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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