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HP Recommended
Officejet Pro 6978
Microsoft Windows 10 (64-bit)

Has H-P cartridge 902 color ink been discontinued as it's been out of stock for weeks throughout the retail system in store and online...

5 REPLIES 5
HP Recommended

Hi @erniecas,

 

I’d recommend you contact HP Phone Support in your region to purchase the ink cartridges.

 

Follow the instructions below to reach them:

 

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

and, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

HP Recommended

Nope -

 

At least the US seems to be running out of 902 ink. We just bought the printer a little more than a year ago. Is it out of style already?

HP Recommended

Hi @paulac1,

 

I’d recommend you contact HP Phone Support in your region to purchase the ink cartridges.

 

Have a great day! 

 

and, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

HP Recommended

Thanks for your response...

But, I spent a lot of travel and computer time trying to buy HP 902 color ink cartridges including the method you described...

i also chatted with HP Support and was advised that the supply chain was dry due to so many extra printers being used by stay-at-home workers...Please advise where if anyone knows of any available 902 color ink HP or refilled cartridges...

Thank you,

erniecas

HP Recommended

Hi @erniecas,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.