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‎03-25-2021 09:17 AM - edited ‎03-25-2021 09:17 AM

HP Recommended
Product: HP Laser Jet Pro M102w
Operating System: Microsoft Windows 10 (64-bit)

I'm low on toner and bought a new ink toner thingy. Should I unplug the HP Laser Jet Pro M102w printer before changing the ink toner? Or should I change toner cartridge with the printer turned off? Or should it be plugged in and turned on? Thanks for any help.

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1 REPLY 1

‎03-25-2021 10:03 AM

HP Recommended

Normally turning off is not required, but special instructions might be in the user guide, however I see no user guide listed on the support site for this model.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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