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‎11-14-2020 06:01 PM

HP Recommended
Product: Envy 5055 printer

I am trying to setup an Envy 5055 printer and it is telling me to use setup cartridges that came with the printer.  The HP printer cartridges that came with the printer are not setup cartridges.  How can I bypass this message so I can use this printer?

Category:
1 REPLY 1

‎11-25-2020 09:41 AM

HP Recommended

@Harley-dude20


Welcome to HP Community

 

I have gone through your Post and would like to help

 

We could try changing some settings in the Support Menu

 

Please check your Inbox

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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