Use setup cartridgr error for Deskjet 2723

[smitha1234]

It is a used printer I was just changing the cartridge. I even printed using the new cartridge. the printer was not used for a while now so when i started to use it it is giving me USE SETUP CARTRUDGE Error. I do not have SETUP cartridge because i threw the old cartridges aways. Please suggest on how to fix this issue to continue using the printer. 

[Kumar0307]

@smitha1234, Welcome to the HP Support Community! I’m here to help.

I understand you do not have the setup ink cartridges. We will have to perform an OOB reset on the printer to resolve this issue. But, you have to have regular HP ink cartridges.

If you do not have them, you can get a replacement printer from where you bought it or from HP.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

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