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‎03-25-2023 10:12 AM - last edited on ‎03-27-2023 04:57 AM by Retired

HP Recommended
Product: HP OfficeJet 5255 All-in-One Printer

I got new cartridges from HP which I installed today. I immediately got a message that I used ink cartridges from an outside source.  Why would that be and does it impact me in any way?

They work just fine.

Category:
1 REPLY 1

‎03-27-2023 11:56 PM

HP Recommended

Hi @bcassidyt,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

If that message not stopping you from using the ink cartridge, please ignore it and continue to print. 

 

If you are facing any issues with printing or getting any errors, keep us posted. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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