Two years ago I purchased an HP Envy 5020 printer while living in the UK. I've since moved back to the US and brought the printer back with me. I recently had to buy ink cartridges and couldn't find the number cartridge (304) that was available in the UK. I did a little research and determined that cartridge number 65 was the US equivalent. However when I replaced the cartridge I received an incompatibility error message. The new cartridge is a genuine HP cartridge, but I stilled received the error. Is there a work-around for this?
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