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- Vertical lines with New HP Color LaserJet M255Dw
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10-09-2020 04:24 PM - edited 10-10-2020 08:17 AM
HP Recommended
Product: HP Color LaserJet M255dw
Operating System: Microsoft Windows 10 (64-bit)
Just purchased a brand new HP Color LaserJet M255dw and the first test page out as well as anything else I print is displaying vertical line smudged down the page and through the text. I went into the options and chose the "Cleaning Page" option in the "Service" section but it had no affect on resolving the problem.
Test pages show both black and blue colors and the lines appear through all of the colors on the page.
Solved! Go to Solution.
1 ACCEPTED SOLUTION
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