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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Very old HP deskjet 3512, now requires HP cartridges

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03-15-2025 07:21 PM
My printer is a very old deskjet 3512. I Have used it for many years with NON HP CARTRIDGES with no problems, I recently purchased a new phone, and had to download a "smart app" to transfer documents to it.
Some how, HP, rode in on the software and destroyed my printer.
What gives HP the authority to add, remove, or change software on a printer THAT BELONGS TO ME!
at the time I purchased this printer it was not discounted, nor was any promises made by me that I would use their ink.
Add that to the recent laws that expressly forbids this action.
30% stock decline? Maybe the board of directors are selling short?
03-21-2025 02:54 PM
@axemanlarry, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
HP doesn't recommend using third-party ink cartridges because they can cause problems with your printer. These cartridges may not work as well as the original HP ones, leading to poor print quality or even damage to your printer. The printer and the ink are designed to work together, so using third-party ink can cause long-term issues, like damaging the printhead or other parts. If cost is an issue, HP offers affordable options like the Instant Ink program, which helps you save money while still using HP-approved ink.
For reference: HP Printers - Dynamic Security enabled printers | HP® Support
I hope these steps help resolve the issue
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee