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Message 1 of 6
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WHERE ARE MY INK CARTRIDGES? I NEED A PHONE NUMBER TO FOLLOW UP ON MY ORDER. NOT TECH PROBLEM.

HP Recommended
hp laserjet pro m255-m256
Microsoft Windows 10 (64-bit)

 

NOT TECH PROBLEM.

 

WHERE ARE MY INK CARTRIDGES?

 

I NEED A PHONE NUMBER TO FOLLOW UP ON MY ORDER.

 

CASE OPENED DUE TO "TEMP" CARTRIDGES FAILING - NEW CARTRIDGES NOT ARRIVING, NO UPDATE FROM HP.

 

IF YOU KNOW THE NUMBER FOR HP ORDER SUPPORT, THAT'S WHAT I NEED.

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29,537 29,271 2,626 9,745
Message 2 of 6
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HP Recommended

@ebbrauer 

 

Ink purchased from HP:

 

New Product? Need Help? HP Online Store – USA – Customer Service

 

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

Select a subject type

 

OR

Select a subject type

 

OR

Select Home and Home Office products > (Next) Select the type of order / information you seek

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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Message 3 of 6
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HP Store Customer Service - USA

 

 My order numbers are not recognized at this site as valid, OR the page throws an error and tells me to try again another time

 

Orders correspond with warranty issue (i guess) - case is closed.

 

Order number example: Customer Service Order # BPXMNNNN-NN

 

Thought I should leave real order number out of this.

 

ebbrauer

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Message 4 of 6
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Need Phone Number Please.

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29,537 29,271 2,626 9,745
Message 5 of 6
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@ebbrauer 

 

We cannot post phone numbers.  These are not allowed content.

 

The phone number is available at the website for the main store (at least in the USA).

Customer Service is available according to the contact information listed in Customer Service for the Store.

 

We are not a business service - we are a peer-to-peer user group.

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 



 

 

Dragon-Fur

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Message 6 of 6
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Might as well return my printer - no toner.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation