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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
SUNFLOWER17
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WHY DOES MAGENTA NOT PRINT

HP Recommended
HP deskjet 3750
Microsoft Windows 10 (32-bit)

I have changed my colour cartridge, cleaned the printheads but magenta blocks are missing after cleaning cartridges

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Kumar0307
HP Support Agent
HP Support Agent
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HP Recommended

@SUNFLOWER17, Welcome to the HP Support Community!

 

I understand the printer is not printing Magenta. Make sure you have tried the steps mentioned in this document - No black ink, wrong colors, other print quality issues

 

If the issue persists, I'm afraid this could be a hardware issue as you have already replaced the ink cartridge. The issue could be with this replacement ink cartridge or the printer itself.

 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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