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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Walmart selling refilled cartridges

Create an account on the HP Community to personalize your profile and ask a question
03-07-2021 06:52 PM
Purchased a pack of ink (cyan, magenta, yellow 3 separate cartridges) from Walmart, sealed, new in box. Got it hole and opened the box and all 3 were inside the box loose, no foil or plastic wrap, no safety seals, no pull tab. It looked weird but I put them in the printer. Printer gives me a disclaimer "looks like you're using genuine HP ink that has been previously used" and checking the levels they all read full. Am I crazy or should there have been safety seals? $70 for ink that is used is ABSURD.
03-07-2021 10:12 PM
All current HP cartridges should have a QR code on them that you can scan and it will verify that the origins of the cartridge. Go to this website to verify HP.com/go/ok
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.