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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Want to exchange my instant ink orinter

Create an account on the HP Community to personalize your profile and ask a question
05-16-2024 12:46 PM
I am finding this whole process disgusting. I have office jet pro 9015 and was not told this would require an instamt ink subscription which I am not going to do. as u are well aware this particular printer has repeated issues with a class action suit pending. I merely wish to exchange this printer for one in which I can at my own leisure simply buy cartridges which are not predicated from up.
05-16-2024 01:27 PM
Welcome to the HP Community --
No, I'm not aware of pending actions of any kind -
Regardless, Experts would never comment on the subject.
Our Community members are not in any way related to any HP legal department or any HP services.
One way I am aware this situation might be true is if you purchased an HP All-In Plan contract.
IF this describes your situation, you best contact the support team that holds the contact.
From the Website:
The HP All-In Plan is an all-inclusive printing subscription that delivers the ultimate in convenience—and provides the dedicated support you need to keep your printer running like new. When you sign up, you get a new printer, automatic ink delivery before you run out, and continuous printer coverage with expedited 24/7 Pro live support. And if you have a printer issue we can't solve over the phone, we’ll send you a replacement, next business day, at no additional cost. All this for one low monthly payment. The best part? It’s risk-free—try for 30 days with no upfront costs and no commitments.
If this is your plan, scroll down to the FAQ section and open What happens if I have trouble printing?
Details and contact information are included.
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