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‎01-20-2024 07:22 AM - last edited on ‎01-20-2024 01:14 PM by Retired

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer

Was supposed to have received email yesterday regarding shipment of replacement ink cartridges case [Personal Information Removed]. I have not received an email and therefore my printer is unusable. What is status on getting cartridges?

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1 REPLY 1

‎01-22-2024 11:02 AM

HP Recommended

Hi @BarryF1939,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
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