-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Wavy white line

Create an account on the HP Community to personalize your profile and ask a question
09-14-2020 03:53 PM
Why do I have a double, white, wavy vertical line in the middle of my print outs?
Any help would be appreciated!
Thanks
Solved! Go to Solution.
Accepted Solutions
09-14-2020 06:27 PM
Crinkles like that are usually the result of a failed fuser assembly. As you can see toner in the trough of the crease that suggests that the crinkle is happening after the toner is applied. The fuser is the assembly that gets hot and melts the toner to the paper. On smaller models it is nearly impossible to see the fuser without disassembling the printer extensively.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
09-14-2020 04:42 PM
Please post a sample.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
09-14-2020 06:27 PM
Crinkles like that are usually the result of a failed fuser assembly. As you can see toner in the trough of the crease that suggests that the crinkle is happening after the toner is applied. The fuser is the assembly that gets hot and melts the toner to the paper. On smaller models it is nearly impossible to see the fuser without disassembling the printer extensively.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.