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M281fdw
macOS 10.15 Catalina

Why do I have a double, white, wavy vertical line in the middle of my print outs?

Any help would be appreciated!

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Crinkles like that are usually the result of a failed fuser assembly. As you can see toner in the trough of the crease that suggests that the crinkle is happening after the toner is applied. The fuser is the assembly that gets hot and melts the toner to the paper. On smaller models it is nearly impossible to see the fuser without disassembling the printer extensively.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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4 REPLIES 4
HP Recommended

Please post a sample.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

3D582E73-EE46-4726-A9CB-1F12EE8BD93F.jpeg

HP Recommended

Crinkles like that are usually the result of a failed fuser assembly. As you can see toner in the trough of the crease that suggests that the crinkle is happening after the toner is applied. The fuser is the assembly that gets hot and melts the toner to the paper. On smaller models it is nearly impossible to see the fuser without disassembling the printer extensively.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

I was afraid it was something complicated.  I’ve barely used it and I think the warranty has run out. Thank you for the help.

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