Weird quality change

[Ghostie030]

Ok so ive been wanting to print on photo paper for a while now but they always turn out with weird colours and some colours not showing at all. I always thought it was my paper and that it might have been bad quality or something but I switched out the paper for just normal printer paper (10x15 cm) to see and the quality was still bad. This being said when the printer is set to A4 paper it prints flawlessly. So in conclusions as soon as I set the paper size down to 10x15 the quality gets really bad. How can I fix this?

// Ghostie030 

[Kumar0307]

@Ghostie030, Welcome to the HP Support Community! I’m here to help.

To assist you better, which device are you using to print?

Update the printer firmware

Click here to download and install the latest printer firmware from your computer.

Click here to know different methods of updating printer firmware.

For now, follow the steps mentioned in this document to resolve print quality issues - Black Ink Not Printing, Other Print Quality Issues

Check the print settings before printing. Make sure the right paper type and paper size are selected on the app you are using to print. 

Hope this helps! Keep me posted. 

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