Weird stripe during printing

[Aanhaai]

Hello,

ive a problem with printing. For some reason we get weird stripes during printing (see picture). It’s not static because it can be somewhere else on a different page. Does any of you know what causes the problem and if so, how I can resolve it?

Any help would be much appreciated!

thanks!

 

[Raj_05]

Hi @Aanhaai,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Stripes during printing on your HP Color LaserJet Pro MFP M479fdn can be caused by a few different issues. Here are some steps you can take to troubleshoot and resolve the problem.

Check for Toner Issues:

• Toner Cartridge: Remove and re-install the toner cartridges. Sometimes, a cartridge may not be seated properly.
• Toner Levels: Ensure that the toner levels are adequate and not causing the issue.

Inspect the Drum Unit:

• Drum Maintenance: Check the drum units for any visible damage or toner build-up. Clean the drum if needed, following HP instructions.

Clean the Printer:

• Internal Components: Dust or toner residue on internal components can cause printing issues. Use a soft, lint-free cloth to gently clean the inside of the printer, avoiding direct contact with sensitive components.

Update Firmware:

• Ensure your printer's firmware is up-to-date. Firmware updates can resolve various issues and improve printer performance.

Print Quality Settings:

• Go to the printer settings on your computer and run a print quality diagnostic or calibration. This can sometimes resolve streaking or banding issues.

Check for Paper Issues:

• Paper Type: Ensure you are using the correct type and size of paper for your printer.
• Paper Path: Check for any paper jams or debris in the paper path.

Replace Drum or Fuser:

• If the above steps don’t resolve the issue, the drum unit or fuser may need to be replaced. These components can wear out over time and affect print quality.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support