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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: What do I need to do to start the automatic servicing on...

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01-17-2018 07:09 PM
Try the HP web site here.
Let us know.
11-12-2018 07:53 AM
I have white streaks running through the printed pages. I've run Printer Alignment and Print Quality Test. Print Quality Diagnostic page looks good, but when I run the Printer Status Report, the streaks are there. I generally print only black and white pages - I'm becoming suspicious of the black cartridge. All were put in new HP cartridges within the last week.
Any suggestions other than replacing just the black cartridge first?
white. pages.
11-12-2018 02:32 PM
After reading these forum entries, I believe this is a known problem (or "feature") to require purchasing a new printer. The HP Customer Support pages suggest letting the "automatic servicing" complete, but I cannot find ANYTHING ANYWHERE saying how "automatic servicing" gets started and how I can tell! SEVERAL people with several different types of HP printers are having the same issues - black ink does not print, or prints with gaps/streaks, etc. All other colors print FINE; have replaced the black cartridge TWICE, cleaned print heads 5 times and aligned print heads...problem still exists