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HP OfficeJet Pro 6968 All-in-One Printer

Hi, I have an Officejet 6968.  Have not done color printing in awhile.  New job and now I need to print in color again.  Bought all new 902 color cartridges and after trying everything it appears my print head will no longer print in color.  I am wondering what new HP printers use these cartridges, so I don't have to toss $100 in ink?

3 REPLIES 3
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Hi @PeteRudy 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP printer not printing in color, and I apologize for any inconvenience this may have caused. I'm here to help you today.

 

Please here for troubleshooting steps

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

HP Recommended

I tried everything listed and nothing has fixed my printer.  What other printers, that are still available, use the 902 ink cartridges?

HP Recommended

Hi @PeteRudy,

 

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

 

I see that you are looking for printers that support the same cartridge number.

We appreciate your understanding and patience.

 

I've sent you a private message with the instructions to get in touch with the HP shopping team to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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