-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- What new HP Officejet printers use the 902 cartridges?

Create an account on the HP Community to personalize your profile and ask a question
11-21-2024 09:54 AM
Hi, I have an Officejet 6968. Have not done color printing in awhile. New job and now I need to print in color again. Bought all new 902 color cartridges and after trying everything it appears my print head will no longer print in color. I am wondering what new HP printers use these cartridges, so I don't have to toss $100 in ink?
11-23-2024 09:13 AM
Hi @PeteRudy
Welcome to the HP support community.
I understand you're experiencing an issue with your HP printer not printing in color, and I apologize for any inconvenience this may have caused. I'm here to help you today.
Please here for troubleshooting steps
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee
12-03-2024 02:29 PM
Hi @PeteRudy,
I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.
I see that you are looking for printers that support the same cartridge number.
We appreciate your understanding and patience.
I've sent you a private message with the instructions to get in touch with the HP shopping team to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee