What will happen to my roll over pages after I switch my printing plan?

[sk132]

Hi! I just switched my 100 page plan to the 50 page plan. I have 300 unused roll over pages. Will I be able to transfer the 300 roll over pages to my new plan, or will I get to transfer only 150 pages? Or will 0 pages be transferred? Thanks! 

[sandytechy20]

@sk132

Welcome to the HP support community.

I understand that you want information about the roll-over pages, I am glad to assist you.

If you do not use all your plan pages in a month, the unused pages will be kept in your account as rollover pages. You can continue to roll over up to three times the number of pages in your monthly plan (for example, you can roll over up to 150 pages if you are enrolled in a 50 page plan).

If you have printed all of the pages in your plan and you have used all of your rollover pages, you can still easily print additional pages. Additional pages are available in sets of 10-15 pages, depending on your plan, for only $1.99 per set.

As long as your printer is connected to the internet, we will send you an email to remind you when you are near printing all of the pages in your plan. You can easily change your monthly plan by logging in at hpinstantink.com/users/signin and clicking Change Plan. Since you can choose to make a plan upgrade effective immediately, you can choose to upgrade your plan rather than purchasing additional pages.

Refer to this HP document for further information on Instant ink:- Click here

Keep me posted.

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