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Ho envy 6055e

I just bought this printer envy 6055e when I use a highlighter the in smears I'm very disappointed i really need to use highlighter and markers and this happens my return window Already expired i can't return it. I'm very desperate don't know what to do.

PXL_20210911_174142499.jpg

1 REPLY 1
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@Joss2020 

 

Welcome to the HP Community.

 

Replace your highlighting pen with a type that does not smear the ink.

For example, purchase a "Gel" type highlighter.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

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