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‎01-07-2024 06:20 AM

HP Recommended
Product: HP OfficeJet 200 Mobile Printer

Bought a cartridge in May 2023 and installed it now. Unfortunately the Cyan color doesn't seem to work. According to the packaging, it should be under warranty until May 2024, but there is literally no way of contacting HP for this. Whom can I contact about this? 

Category:
1 person had the same question
1 REPLY 1

‎01-08-2024 07:59 AM

HP Recommended

Hi @Alexmuc,

 

Welcome to the HP Support Community. 

 

Do not worry, I'd be happy to help you! 

 

To get the replacement cartridge, we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. 

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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