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‎03-29-2024 05:16 PM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer

No firmware listed in this link: Software and Drivers Downloads and this link Updating or Upgrading Printer Firmware is broken.

Solution

HP has a firmware update that removes the dynamic security feature. The update is available only for the printers listed in this document.
HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. To check the authenticity of your cartridges, go to the HP anti-counterfeit website (in English).
If you would like to remove the dynamic security feature, go to the Software and Drivers Downloads page for your printer to install the latest firmware version. See Updating or Upgrading Printer Firmware for more details. HP recommends you keep your firmware up to date for best results.
Category:
1 person had the same question
2 REPLIES 2

‎03-30-2024 04:26 AM

HP Recommended

Hi,

What operating system are you using?

 

Here is the latest Windows firmware update utility for your printer, supported on Windows Vista up to Windows 10 OS, as this was released quite a while ago.

 

https://support.hp.com/us-en/drivers/swdetails/hp-officejet-pro-8620-e-all-in-one-printer-series/536...

 

Shlomi



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‎04-06-2024 02:10 PM

HP Recommended

Thanks for the response, tried the driver but getting a Not applicable status.  Any ideas?IMG_0649.jpg

1 person found this reply helpful
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