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Solved!
Where to install in HP564XL black ink?
03-15-2021 08:25 PM

I bought a 564XL Black ink cartridge, the only place it will fit is where the Hp photo black goes. I get all the error msgs that it's not correct, the manual/instructions don't mention this size ink cartridge. Wh
Solved! Go to Solution.
03-15-2021 10:59 PM

Your printer has TWO black ink cartridges,
- the wider cartridge is for Black and
- the narrower cartridge is also black but it is called Photo black with a camera symbol.
You have to use the wider one for black slot and the narrower one for photo black slot. XL does not mean wider, it has more ink inside, that's all.
Regards.
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03-15-2021 11:26 PM

Hi,
Please check below support document:
https://support.hp.com/sk-en/document/c02750681
Shlomi
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