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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Where to install in HP564XL black ink?

HP Recommended
Printer 7520
macOS 10.13 High Sierra

I bought a 564XL Black ink cartridge, the only place it will fit is where the Hp photo black goes. I get all the error msgs that it's not correct, the manual/instructions don't mention this size ink cartridge. Wh

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banhien
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@newsy 

 

Your printer has TWO black ink cartridges,

  • the wider cartridge is for Black and
  • the narrower cartridge is also black but it is called Photo black with a camera symbol.

You have to use the wider one for black slot and the narrower one for photo black slot. XL does not mean wider, it has more ink inside, that's all.

 

Regards.

BH
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ShlomiL
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Hi,

Please check below support document:

https://support.hp.com/sk-en/document/c02750681

Shlomi



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